What personal data does Wino Casino collect?

Registration, payment and verification data are collected, along with usage data such as device type and gameplay activity, plus cookie data needed to operate the account and meet KYC obligations.

Is my data shared with third parties?

Data may be shared with payment processors, game providers and regulatory authorities where required. The platform does not sell personal data, and third parties are expected to apply equivalent protection standards.

How can I delete my account and data?

UK players hold the right to erasure under the UK GDPR, subject to legal retention obligations. A request is made through the support team, which handles account closure and data removal.

How is my data protected?

SSL encryption secures data in transit, access controls limit who can view stored information, and KYC verification confirms account ownership. Strong, unique passwords add a further layer.

How do I raise a data concern?

Contact the support team via live chat or email. Unresolved concerns can be escalated to the Information Commissioner's Office, the UK supervisory authority for data protection.

Privacy Wino Casino

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Table of contents

Privacy at Wino Casino concerns how the platform collects, uses and protects the personal data of players in the United Kingdom. This page explains, in general terms, the data practices that apply to a Wino Casino account and the rights players hold under UK data protection law, namely the UK GDPR and the Data Protection Act 2018 overseen by the Information Commissioner's Office.

🔐 What Data Is Collected

Account registration requires basic identifying information: name, date of birth, email address, country of residence and contact details. Payment information is collected to process deposits and withdrawals, and verification documents such as proof of identity and address are gathered to satisfy KYC obligations. Usage data, including device type, IP address and gameplay activity, is recorded as players interact with the platform.

Cookies and similar technologies capture session and preference data, supporting login persistence and site functionality. The data gathered is limited to what is needed to operate the account, process transactions and meet regulatory duties under the Curaçao eGaming licence.

🗂️ How Data Is Used

Personal data is used to manage accounts, process transactions and deliver the games and promotions a player accesses. It supports fraud prevention and anti-money-laundering checks, both underpinning the KYC verification carried out before a first withdrawal. Where a player has given consent, data may also be used for marketing, which can be withdrawn at any time.

The platform processes data to meet legal and licensing obligations, including responsible gambling monitoring and regulatory reporting. Data is not used for purposes beyond those disclosed at collection, and a player who has consented to marketing can withdraw that consent without affecting the processing needed to run the account.

Personal data may be shared with payment processors to settle deposits and withdrawals, with game providers to deliver titles, and with regulatory authorities where reporting is required under the Curaçao eGaming licence. The platform does not sell personal data, and any third party handling data on the operator's behalf is expected to apply equivalent protection standards.

🍪 Cookies and Tracking

Cookies fall into several categories: essential session cookies that keep a player logged in, analytics cookies that measure performance, and preference cookies that remember settings. Players manage cookie choices through their browser, though disabling essential cookies may limit core functions such as a logged-in session. Analytics and preference cookies are typically optional and can be declined without affecting the ability to play, whereas essential cookies are required for the account to function at all.

Players in the United Kingdom hold defined rights over their personal data, including:

the right to access the data held about them;
the right to request correction of inaccurate data;
the right to erasure, subject to legal retention obligations;
the right to restrict or object to certain processing;
the right to data portability.

Requests are made through the support team, and players may lodge a complaint with the Information Commissioner's Office if they believe their data has been mishandled.

🔒 Data Security

The platform applies SSL encryption to protect data in transit and access controls to limit who can view stored information. Combined with the verification process, these measures are designed to keep account and payment data secure. No system is wholly immune to risk, so players should use strong, unique passwords. Stored verification documents are held only for as long as regulatory and licensing rules require.

📨 Contact and Complaints

Questions about data handling are directed to the support team via live chat or email. UK players retain the right to escalate unresolved concerns to the Information Commissioner's Office, the supervisory authority for data protection.

📊 Conclusion

This page outlines, in general terms, how Wino Casino approaches data collection, use and protection for UK players under the UK GDPR. Players with specific questions about their personal data should contact the support team directly.